Briefing

Montreal-based Smooch will expand to 100 employees following Zendesk acquisition

The company—which lets businesses use one platform to talk to customers across messaging platforms like Twitter and Facebook—plans to hire an additional 40 employees in Montreal by the end of the year. Warren Levitan, Smooch CEO, told The Logic that Zendesk, a customer-service software developer, has been its “closest company and closest partner” since its inception. He said the merger was driven by Zendesk’s announcement of a new product line in 2019 called Sunshine, an open and flexible customer relationship management software. (The Logic)

    Enter your email to read this article for free

    By entering your e-mail you consent to receiving commercial electronic messages from The Logic Inc. containing news, updates, offers or promotions about The Logic Inc.’s products and services. You can withdraw your consent at anytime. Please refer to our privacy policy or contact us for more details.
    Already a subscriber?

    In-depth, agenda-setting reporting

    Great journalism delivered straight to your inbox.

    Briefing

    Union takes umbrage after Stellantis cuts Windsor plant to single shift, citing chip shortage

    Canadian miner Noront now favours Wyloo Metals in bidding war with BHP

    Competition Bureau investigating Google’s YouTube ad practices

    Best business newsletter in Canada

    Get up to speed in minutes with insights and analysis on the most important stories of the day, every weekday.

    Exclusive events

    See the bigger picture with reporters and industry experts in subscriber-exclusive events.

    Membership to The Logic Council

    Membership provides access to our popular Slack channel, participation in subscriber surveys and invitations to exclusive events with our newsroom team and special guests.

    Canada's most influential executives and policymakers are reading The Logic

    • CPP Investments
    • Sun Life Financial
    • C100
    • Amazon
    • Telus
    • Mastercard
    • bdc
    • Shopify
    • Rogers
    • RBC
    • General Motors
    • MaRS
    • Government of Canada
    • Uber
    • Loblaw Companies Limited