Briefing

Montreal-based Smooch will expand to 100 employees following Zendesk acquisition

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The company—which lets businesses use one platform to talk to customers across messaging platforms like Twitter and Facebook—plans to hire an additional 40 employees in Montreal by the end of the year. Warren Levitan, Smooch CEO, told The Logic that Zendesk, a customer-service software developer, has been its “closest company and closest partner” since its inception. He said the merger was driven by Zendesk’s announcement of a new product line in 2019 called Sunshine, an open and flexible customer relationship management software. (The Logic)

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