With many businesses scrambling to work out an AI plan, cool heads are needed. Amongst all the hype, tangible and practical business use cases for AI—generative or not—are devilishly hard to pin down.

So how are large financial institutions, not typically early adopters of new technology, using generative AI right now? And, crucially, what kinds of returns are they actually seeing? To help untangle all this and more, The Logic sat down with experts from RBC, the National Bank of Canada and CIBC to understand how the industry is adapting.

With a focus on applied innovation, the panel explored their use cases for generative AI across both internal and external operations, shared strategies and lessons in implementation and explained how regulatory change in both financial services and AI is affecting their plans.

The discussion was hosted by The Logic’s AI reporter Murad Hemmadi, with Foteini Agrafioti, senior vice president, data and AI and chief science officer at RBC; Julien Crowe, senior director, artificial intelligence at National Bank of Canada and Ozge Yeloglu, vice-president, enterprise advanced analytics and artificial intelligence at CIBC. Mark Jarvis, senior partner, financial services, at IBM Canada, delivered opening remarks. Catch the whole conversation in the video below.

This event is presented by IBM Canada.

Watch the full recording.

Engage with Canada’s most influential decision makers.

The Logic’s event attendees include professionals with a focus on technology and innovation—industry leaders, members of government and passionate members of Canada’s tech and innovation community. They also garner significant interest from public relations, government relations and communications firms looking to gain indispensable information for their clients to better inform their work. For more information, contact our events team at [email protected].