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Briefing

Ontario government disbands remnants of Ontario Digital Service

Memos sent to provincial government workers Tuesday spell out how the former digitalization squad will be broken up and its components distributed to different parts of Ontario’s Ministry of Public and Business Service Delivery. The change “completes the alignment of digital services into the broader ministry to support service delivery excellence at enterprise scale,” one of the memos obtained by The Logic said. (The Logic)

Briefing

Ontario government disbands remnants of Ontario Digital Service

By David Reevely
Mar 27, 2024
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Memos sent to provincial government workers Tuesday spell out how the former digitalization squad will be broken up and its components distributed to different parts of Ontario’s Ministry of Public and Business Service Delivery. The change “completes the alignment of digital services into the broader ministry to support service delivery excellence at enterprise scale,” one of the memos obtained by The Logic said. (The Logic)

Talking point: Akin to its federal cousin, the Ontario Digital Service was launched in 2017 with a mandate to redesign public services and back-office tasks for a digital age by busting silos and helping other ministries with their own efforts like an in-house digitalization strike force. Star recruit Hillary Hartley was given deputy-minister rank to run it. Over a series of reorganizations, though, it’s become a division within the service-delivery ministry under an assistant deputy minister, falling two management levels down. What remains of that division is now on borrowed time, managing provincial websites while the government decides who will take that over.

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