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Briefing

Ex-Shopify executive joins OpenAI to build apps into ChatGPT

Briefing

Ex-Shopify executive joins OpenAI to build apps into ChatGPT

By Murad Hemmadi
Dec 16, 2025
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New York-based Glen Coates was previously vice-president and head of the core product at the Canadian commerce company. He said in a LinkedIn post Monday that he’s joining OpenAI as head of its app platform. (The Logic)

Talking point: Product—the management of which tools and services to develop, and how—is such a venerated discipline within Shopify that CEO Tobi Lütke has periodically stepped in to run it himself. Coates was in charge of the firm’s core software system, while former COO Kaz Nejatian, who recently became CEO of Opendoor, oversaw the many add-ons Shopify sells to merchants. Coates joined Shopify via its acquisition of startup Handshake in May 2019, and reportedly left the firm this summer. At OpenAI, he’ll be in charge of integrating apps from other developers with ChatGPT, letting users employ the bot as an operating system or command centre to, say, make Spotify playlists or browse Zillow listings. Meanwhile, Shopify hired former Cohere executive Eric Hu as its new principal designer.

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