Skip to content

Canada's Business and Tech Newsroom

  • Professional Subscription
  • Partnerships & Advertising
  • Licensing & Syndication
Log In Subscribe
Welcome,
  • My Account
  • Log Out
  • Business
  • Tech
  • National
  • The Big Read
  • Briefings
  • Commentary
Search
Log In Subscribe
Welcome,
  • My Account
  • Log Out
Briefing

Shopify names Finkelstein president, shuffles C-suite as longtime executive Miller departs

Toby Shannan, who currently runs Shopify’s support division, will become COO; chief talent officer Brittany Forsyth and chief legal officer Joe Frasca will report to him. CEO Tobi Lütke will “step into the role of leading product” after the exit of Craig Miller, who joined the firm in September 2011 from Kijiji and led marketing for nearly seven years. (The Logic)   

Briefing

Shopify names Finkelstein president, shuffles C-suite as longtime executive Miller departs

By Murad Hemmadi
Sep 29, 2020
A A
A Small A Medium A Large
Share

Share

Toby Shannan, who currently runs Shopify’s support division, will become COO; chief talent officer Brittany Forsyth and chief legal officer Joe Frasca will report to him. CEO Tobi Lütke will “step into the role of leading product” after the exit of Craig Miller, who joined the firm in September 2011 from Kijiji and led marketing for nearly seven years. (The Logic)   

Talking point: While Lütke has been increasingly visible amid the company’s rapid expansion and skyrocketing stock performance, Harley Finkelstein has often served as Shopify’s face. As of last year, he oversaw the company’s financial solutions, international and Shopify Plus divisions, each a key area of growth. Shannan is one of Shopify’s longest-serving employees—he joined in 2010 when the company was still named Jaded Pixel Technologies. In a note to staff, Lütke said the moves will allow him to “focus on product.” The CEO’s role change comes as Shopify prepares to expand into major new business areas, including the rollout of its fulfillment network and the launch of a business bank account. Miller is the second major executive departure this year, following the February exit of Jeff Weiser, who replaced him as chief marketing officer.

#Shopify

Sponsored Content

The real-world economic offshoots of sovereign AI

By Deborah Aarts
Illustration of a plane flying above a mailbox

Increasing healthcare access across Canada

By Deborah Aarts

What it takes to lead a frontier firm

By Deborah Aarts
Paid promotional content

Loading...

Thanks for sharing!

You have shared 5 articles this month and reached the maximum amount of shares available.

Close
This account has reached its share limit.

If you would like to purchase a sharing license please contact The Logic support at [email protected].

Close
Want to share this article?

Upgrade to all-access now

Close
Gift the full article!

You have gifted 0 article(s) this month and have 5 remaining.

Copy link and gift
Copy Link
Email to a friend
Send Email
Gift on Social Media

Recipients will be able to read the full text of the article after submitting their email address. They will not have access to other articles or subscriber benefits.

Most Popular This Week

The Big Read

The $20B risk at the heart of Carney and Smith’s grand pipeline bargain

By Meghan Potkins
A multimedia illustration showing images of six smiling individuals, on a dark background with blue shapes.
Special Report

Meet Canada’s leading innovators from the Class of 2026

By Sara Harowitz
Alan CEO Jean-Charles Samuelian-Werve gestures with his hands while explaining his company’s new AI products. He wears a maroon-coloured shirt and a green watch.
News

French upstart Alan wants to bring more AI to Canada’s health insurance market

By Murad Hemmadi
An image of a man wearing a white collared shirt. He is standing against a brown background with the word HOOPP written on it. He is slightly smiling and looking directly at the camera.
Exclusive

What the Maple 8’s first chief AI officer is up to

By Murad Hemmadi

In-depth, agenda-setting reporting

Great journalism delivered straight to your inbox.

A screen displays a TSXV and Emerge banner in front of several skyscrapers in Toronto’s downtown financial district.
News

Nasdaq’s crackdown tests Canada’s bet on small public companies

By Catherine McIntyre and Anita Balakrishnan

Briefing

Enbridge pauses pipeline expansion while producers hammer out growth plans

By Meghan Potkins   |   Aug 4, 2026 | 3:48 PM ET

Weston-linked Wittington Ventures is building a company to reduce wildfire risk

By Catherine McIntyre   |   Aug 4, 2026 | 3:43 PM ET

Telesat and MDA Space shares soar on award of $2.3B military communications contract

By David Reevely   |   Aug 4, 2026 | 3:17 PM ET

Best business newsletter in Canada

Get up to speed in minutes with insights and analysis on the most important stories of the day, every weekday.

Exclusive events

See the bigger picture with reporters and industry experts in subscriber-exclusive events.

Membership in The Logic Council

Membership provides access to our popular Slack channel, participation in subscriber surveys and invitations to exclusive events with our journalists and special guests.

Recent Popular Stories

Exclusive

What the Maple 8’s first chief AI officer is up to

By Murad Hemmadi   |   Jul 28, 2026
An image of a man wearing a white collared shirt. He is standing against a brown background with the word HOOPP written on it. He is slightly smiling and looking directly at the camera.
Special Report

Meet Canada’s leading innovators from the Class of 2026

By Sara Harowitz   |   Jul 29, 2026
A multimedia illustration showing images of six smiling individuals, on a dark background with blue shapes.
The Big Read

The $20B risk at the heart of Carney and Smith’s grand pipeline bargain

By Meghan Potkins   |   Jul 30, 2026
Commentary

Carmichael: The hard work of breaking down internal trade barriers is starting to pay off

By Kevin Carmichael   |   Jul 25, 2026
News

Canada’s cyberspy agency exempts itself from Buy Canadian rules

By David Reevely   |   Jul 27, 2026
A shot of the sign outside Communications Security Establishment headquarters in Ottawa.
News

French upstart Alan wants to bring more AI to Canada’s health insurance market

By Murad Hemmadi   |   Jul 28, 2026
Alan CEO Jean-Charles Samuelian-Werve gestures with his hands while explaining his company’s new AI products. He wears a maroon-coloured shirt and a green watch.

Canada's most influential executives and policymakers are reading The Logic

  • CPP Investments
  • Sun Life Financial
  • C100
  • Amazon
  • Telus
  • Mastercard
  • bdc
  • Shopify
  • Rogers
  • RBC
  • General Motors
  • MaRS
  • Government of Canada
  • Uber
  • Loblaw Companies Limited
logic-logo

Canada's Business and Tech Newsroom

100% human-crafted journalism

Newsroom

  • News Tips
  • AI Policy
  • Editorial Disclosures
  • Story Pitches

Company

  • About Us
  • Terms of Service
  • Privacy Statement
  • Corporate Information

Contact

  • Contact Us
  • Advertise
  • FAQs
  • Work at The Logic

© 2026 The Logic Inc. All Rights Reserved.

Trusted by leaders

Error

Account creation failed.

Please email us at [email protected].

Create Account

[wppb-register form_name=”cozmo-registration-form-for-modal”]

I do have an account
Login
or

[wppb-login]

I don’t have an account