The Montreal-based firm has agreed not to use false or misleading marketing on flighthub.com and justfly.com. The bureau is investigating FlightHub Group for allegedly charging hidden fees for services including seat selection and flight cancellation.(The Logic)
Talking point: This is the first agreement with a tech firm the bureau has reached since commissioner Matthew Boswell laid out a sweeping vision for tech enforcement in an end-of-summer interview with The Logic. At the time, Boswell said he’d like to see bigger fines and more collaboration with international partners. This case has the potential for both. The state of California is currently suing justfly.com for allegedly “swindling” customers. The company says the claims in the lawsuit are baseless and that it’s cooperating with the bureau’s investigation. Regulatory enforcement aside, October has been a strong month for FlightHub. Last week, the company announced four new executive hires to help with international expansion, following an announcement it would expand its Montreal headquarters and create hundreds of jobs in Quebec.