Mobile-service outages were reported in major cities across the country at the three carriers, all owned by Rogers, overnight and into Monday, which the company said was caused by “a recent Ericsson software update that affected a piece of equipment in the central part of our wireless network.” (The Logic)
Talking point: Rogers apologized for wireless voice and data outages in a statement posted on its website, saying it was working to restore services. Jorge Fernandes, chief technology officer at Rogers, said the company has addressed the software issue but it may take several hours for services to return to normal. A number of police forces have warned people not to hang up if they call 911 as operators would not be able to call back, and the Durham Regional Health Department said clients may experience delays at vaccination clinics, as the department had to revert to a paper-based process due to the outage.