(ROBYN BECK/AFP/Getty Images)
Opinion

Letter from the editor: Tech’s mobility omission

Mobility is a term the tech community has co-opted to mean everything from transit-as-a-service to autonomous vehicles to what Ford CEO Jim Hackett called “a ‘catch-all’ phrase encompassing all non-traditional businesses.”

At its core, mobility is about offering greater accessibility and convenience to more people. But too often that isn’t the case.

After we published our story about Lime and Bird’s e-scooter expansion plans in Canada, a reader pointed me to a Twitter thread highlighting concerns over what abandoned dockless scooters mean for wheelchair users.

“You are literally sticking up walls all over the city that wheelchair users can’t get past. And what’s worse is they aren’t even predictable walls,” wrote Twitter user @mssinenomine.

These omissions arise when not all users are included—or even considered, and when businesses treat accessibility as an afterthought or as a costly regulatory obligation. With almost a quarter of Canadians living with disabilities, the tech ecosystem—in both product development and hiring, has overlooked the massive market opportunity that comes from universal design.

    Enter your email to read this article for free

    By entering your e-mail you consent to receiving commercial electronic messages from The Logic Inc. containing news, updates, offers or promotions about The Logic Inc.’s products and services. You can withdraw your consent at anytime. Please refer to our privacy policy or contact us for more details.
    Already a subscriber?

    In-depth, agenda-setting reporting

    Great journalism delivered straight to your inbox.

    Briefing

    AV-software maker Oxbotica deploys first self-driving car in Europe with no on-board driver

    Toronto’s Xanadu raising US$100M at US$1B valuation: report

    Couche-Tard unveils first North American Circle K EV fast-charging station

    Best business newsletter in Canada

    Get up to speed in minutes with insights and analysis on the most important stories of the day, every weekday.

    Exclusive events

    See the bigger picture with reporters and industry experts in subscriber-exclusive events.

    Membership in The Logic Council

    Membership provides access to our popular Slack channel, participation in subscriber surveys and invitations to exclusive events with our journalists and special guests.

    Canada's most influential executives and policymakers are reading The Logic

    • CPP Investments
    • Sun Life Financial
    • C100
    • Amazon
    • Telus
    • Mastercard
    • bdc
    • Shopify
    • Rogers
    • RBC
    • General Motors
    • MaRS
    • Government of Canada
    • Uber
    • Loblaw Companies Limited