Skip to content

Canada's Business and Tech Newsroom

  • Professional Subscription
  • Partnerships & Advertising
  • Licensing & Syndication
Log In Subscribe
Welcome,
  • My Account
  • Log Out
  • Business
  • Tech
  • National
  • The Big Read
  • Briefings
  • Commentary
Search
Log In Subscribe
Welcome,
  • My Account
  • Log Out
News

City of Toronto gathering cellphone location data from telecoms in bid to slow spread of COVID-19: Tory

By Murad Hemmadi
Toronto Mayor John Tory speaks at a press conference in February 2020.
Toronto Mayor John Tory speaks at a press conference in February 2020. Photo: The Canadian Press/Cole Burston
Mar 24, 2020
A A
A Small A Medium A Large
Share

Share

This article is a preview of The Logic’s exclusive journalism.

Get complimentary access to award-winning reporting to navigate these unprecedented times. Sign up now.

—–

Update: Toronto Mayor John Tory has retracted his claims the city is collecting location data from cellphones as part of its fight against the COVID-19 pandemic. Read The Logic‘s most recent story here.

The City of Toronto is obtaining cellphone data from wireless carriers to help it identify where people have assembled in groups, part of its attempts to slow the spread of COVID-19, Mayor John Tory said on Monday. But city staff said Tuesday morning the city doesn’t plan to collect such data.

“We had … the cellphone companies give us all the data on the pinging off their network on the weekend so we could see, ‘Where were people still congregating?’” Tory said during an online video-conferencing event Monday evening hosted by TechTO, a local meetup organization. “Because the biggest enemy of fighting this thing is people congregating close together.”

Tory said the data will be used to generate a heat map. He did not name the companies that had provided the city with data. 

“The Mayor was referencing an offer to share totally anonymous cellphone location information with the City to help explain where people were congregating together in large groups over the weekend to help Toronto Public Health as it works to further encourage social distancing to prevent the spread of COVID-19,” said Don Peat, Tory’s executive director of communications. “The Mayor passed along the offer of anonymous data this morning to Toronto Public Health and the Emergency Operations Centre to see if it could help in our efforts to confront the pandemic and save lives.” 

During the TechTO event, Tory described the data collection as “something we’re doing now,” adding that he wasn’t sure whether the data would make a significant difference, “but I asked for it, and I’m getting it.”  

Peat directed a question about whether the city had already received any data to City of Toronto staff.

The city “is not in possession of such data, nor will it acquire such data,” said Brad Ross, chief communications officer for the City of Toronto, via email on Tuesday morning. Asked to explain Tory’s remarks at TechTO on Monday night, he directed The Logic to Peat. “We have nothing further to say beyond the City’s statement,” Peat said in an email on Tuesday morning.

Peat did not directly reply to The Logic’s questions about which telecoms were involved or whether the city consulted the Office of the Information and Privacy Commissioner of Ontario before making the request.

“We have not been contacted by the City of Toronto,” said Richard Gilhooley, a Telus spokesperson.  On Tuesday morning, Rogers said it was not one of the companies to whom Tory was referring. Bell and Shaw, which owns Freedom Mobile, did not respond by deadline to The Logic’s requests for comment.

Tory is “asking companies potentially to breach their contracts and break the law,” said Michael Bryant, executive director of the Canadian Civil Liberties Association. “That’s not what’s supposed to happen ever, and actually, especially during an emergency, unless there is explicit legal authority to do this.”

Bryant said if the collection happened over the weekend, as Tory described it during the TechTO event, “it’s not legal, it’s not authorized.” The initiative “hasn’t passed the necessity test and, obviously, it’s completely disproportionate,” he said, noting that under provincial privacy laws, the city is required to identify an information gap, create a plan to get necessary data, obtain legal authority to do so and then gather it in a “proportionate way which minimizes the violation of privacy as much as possible” while notifying those involved. 

Tory was responding to a question about what the thousands of attendees of the virtual event could do to help with efforts to combat the pandemic. “You all probably have ideas of similar data that your app … can produce for us,” he said. “You may not think it’s useful, but let us figure that out, because we just need more and more data about people’s habits, and about things and other applications you may think of that relate to everything from the shortage of personal protective equipment we have, through to compliance … with the orders that we’ve got to shut down and a host of other things.”

Clearbanc co-founders Michele Romanow and Andrew D’Souza; Jamie McDonald, executive general manager of product, accounting and global services at Xero; and Brice Scheschuk, managing partner of Globalive Capital, also spoke at the event, which focused on sharing best practices for the local tech community “during times of adversity.”

Other governments are using or seeking location data to inform measures to combat the spread of COVID-19. Dr. Vera Etches, Ottawa’s deputy medical officer of health, said Monday the city was considering using “aggregated data, potentially from electronic sources” to see where residents were congregating, citing mobile devices as one option. Last week, Israeli Prime Minister Benjamin Netanyahu authorized internal intelligence agency Shin Bet to use geolocation data it already collects from cellphone companies to identify and contact people who have had close contact with infected individuals. 

On Monday, Tory declared a state of emergency in Toronto, allowing him to act without consulting city council for 30 days. He cited reporting about weekend gatherings of people as one factor in the decision. Tory has himself been in social isolation since March 13, when he returned from a trip to the U.K.

Earlier in his remarks, he urged the attendees to “follow the rules” on social distancing and isolation. “I’ll bet there’s a few that aren’t doing this,” he said, encouraging viewers to convince their acquaintances to do so, as well. “You probably have friends, each and every one of you, who have spent the weekend walking down a crowded sidewalk or in a crowded park.” 

This story has been updated to include a statement from the City of Toronto and comment from Rogers, and to correct the name of the Canadian Civil Liberties Association.

—

Our reporting team is working tirelessly around the clock to deliver the very latest information on the COVID-19 crisis. If you like our journalism, please consider subscribing. You can get a subscription today for more than $100 off your first year.

#City of Toronto #COVID-19

Sponsored Content

The road to risk-smart regulation

By Deborah Aarts

Why cybersecurity needs to match pace with AI

By Jessica Aftimus Rosa

How to shift your workforce from AI experimentation to adoption

By Jessica Aftimus Rosa
Paid promotional content

Loading...

Thanks for sharing!

You have shared 5 articles this month and reached the maximum amount of shares available.

Close
This account has reached its share limit.

If you would like to purchase a sharing license please contact The Logic support at [email protected].

Close
Want to share this article?

Upgrade to all-access now

Close
Gift the full article!

You have gifted 0 article(s) this month and have 5 remaining.

Copy link and gift
Copy Link
Email to a friend
Send Email
Gift on Social Media

Recipients will be able to read the full text of the article after submitting their email address. They will not have access to other articles or subscriber benefits.

Toronto Mayor John Tory speaks at a press conference in February 2020.

Photo: The Canadian Press/Cole Burston

Most Popular This Week

A side shot of Annie Andrews passing a cluster of supporters with a hand outstretched and a joyful look on her face.
News

What the Democrats’ midterm sweep means for Canadian business

By Joanna Smith
An image of Prime Minister Mark Carney, standing in front of a microphone and speaking. He is wearing a blue suit and tie, while looking away from the camera. He is standing in front of a dark background. The Cohere logo is visible in the background.
News

Conservatives challenge Ottawa to justify its $1.6B Cohere investment

By Catherine McIntyre
U.S. President Donald Trump and Canadian Prime Minister Mark Carney in suits, sitting and talking in the Oval Office with gold decor.
News

Canadians have given up on the old America. They feel fine about it

By David Reevely
A logo that reads AI in blue lettering against a light yellow background.
News

BDC launches programs to test Canadian AI tools in small businesses

By Catherine McIntyre

In-depth, agenda-setting reporting

Great journalism delivered straight to your inbox.

Prime Minister Mark Carney, wearing a suit suit jacket, smiles and shakes hands with an Armed Forces member. Several rows of people stand behind them, wearing camouflage pants and red or white sweaters.
News

Canada’s Arctic defence push is overwhelming communities in the North

By David Reevely

Briefing

Stellantis goes ahead with sale of Ontario auto plant to defence company Roshel

By Joanna Smith   |   Nov 9, 2026 | 4:42 PM ET

Nvidia sheds billions in value amid probe of Huang’s affair with suspected Chinese spy

By Catherine McIntyre   |   Nov 9, 2026 | 4:19 PM ET

PSP Investments to buy 50% of Brookfield’s Enercare for $1.6B

By Chaimae Chouiekh   |   Nov 9, 2026 | 4:17 PM ET

Best business newsletter in Canada

Get up to speed in minutes with insights and analysis on the most important stories of the day, every weekday.

Exclusive events

See the bigger picture with reporters and industry experts in subscriber-exclusive events.

Membership in The Logic Council

Membership provides access to our popular Slack channel, participation in subscriber surveys and invitations to exclusive events with our journalists and special guests.

Recent Popular Stories

News

Wealthsimple launches AI assistant as Canada’s big banks block third-party agents

By Chaimae Chouiekh   |   Nov 5, 2026
News

Former Ciena employee claims she was fired for reporting sexual assault by executive

By Catherine McIntyre   |   Nov 3, 2026
An exterior of a five-storey office building with two Canadian flags out front. Above the entrance is a four-storey window with Ciena's logotype written sideways.
Commentary

Carmichael: Carney and Champagne’s budget sends the bond market a message

By Kevin Carmichael   |   Nov 5, 2026
An image of Mark Carney against a light and dark background.
News

Ottawa extends open banking principles to other sectors—but continues to delay original framework

By Claire Brownell   |   Nov 5, 2026
News

Canada is buying military gear for a world where ‘pretty much everything’ changed

By David Reevely   |   Nov 2, 2026
Three people, wearing business clothing and red poppy pins, sit on chairs on a stage. The person in the middle is speaking. A blue background is visible behind them.
News

Conservatives challenge Ottawa to justify its $1.6B Cohere investment

By Catherine McIntyre   |   Nov 2, 2026
An image of Prime Minister Mark Carney, standing in front of a microphone and speaking. He is wearing a blue suit and tie, while looking away from the camera. He is standing in front of a dark background. The Cohere logo is visible in the background.

Canada's most influential executives and policymakers are reading The Logic

  • CPP Investments
  • Sun Life Financial
  • C100
  • Amazon
  • Telus
  • Mastercard
  • bdc
  • Shopify
  • Rogers
  • RBC
  • General Motors
  • MaRS
  • Government of Canada
  • Uber
  • Loblaw Companies Limited
logic-logo

Canada's Business and Tech Newsroom

100% human-crafted journalism

Newsroom

  • News Tips
  • AI Policy
  • Editorial Disclosures
  • Story Pitches

Company

  • About Us
  • Terms of Service
  • Privacy Statement
  • Corporate Information

Contact

  • Contact Us
  • Advertise
  • FAQs
  • Work at The Logic

© 2026 The Logic Inc. All Rights Reserved.

Trusted by leaders

Error

Account creation failed.

Please email us at [email protected].

Create Account

[wppb-register form_name=”cozmo-registration-form-for-modal”]

I do have an account
Login
or

[wppb-login]

I don’t have an account