The western-based telco reported annual revenue of nearly $20.4 billion, an increase of 1.3 per cent, and net income of $938 million, an increase of 8.2 per cent. It also said its grand total of customer subscriptions to all its various telecom services rose by more than 1.1 million, to nearly 20.2 million. (The Logic)
Talking point: Telus is the third of the Big Three Canadian telecom companies to report annual results. Bell saw its profit plunge and has complained about a CRTC decision letting Telus compete using Bell’s own fibre-optic network; Rogers’ net earnings rose but it lost tens of thousands of customers for its cable TV and phone services. Like Rogers, Telus noted that federal cuts to immigration are slowing growth to its user numbers in general. Its bottom-line numbers were helped by its Telus Digital segment—formerly called Telus International—which offers consulting services in AI and customer experiences rather than telecommunications.