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Briefing

Airlines urging Ottawa to delay July 1 launch of passenger bill of rights

The National Airlines Council of Canada—which represents Air Canada, Air Transat and WestJet Airlines—sent an open letter warning federal Transport Minister Marc Garneau not to rush the passenger bill of rights ahead of the 2019 federal election. Toronto Pearson Airport, Calgary International Airport and airport workers union Unifor are also seeking a delay. The policy outlines standard practices and compensation for customers with issues like cancelled or overbooked flights, loss of luggage and tarmac delays. The proposed regulations were published online in December 2018, starting a 60-day consultation period. (Globe and Mail)

Briefing

Airlines urging Ottawa to delay July 1 launch of passenger bill of rights

By Amanda Roth
Apr 8, 2019
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The National Airlines Council of Canada—which represents Air Canada, Air Transat and WestJet Airlines—sent an open letter warning federal Transport Minister Marc Garneau not to rush the passenger bill of rights ahead of the 2019 federal election. Toronto Pearson Airport, Calgary International Airport and airport workers union Unifor are also seeking a delay. The policy outlines standard practices and compensation for customers with issues like cancelled or overbooked flights, loss of luggage and tarmac delays. The proposed regulations were published online in December 2018, starting a 60-day consultation period. (Globe and Mail)

Talking point: The rules took over two years to develop, and the speed of the process attracted criticism from opposition MPs and consumer advocates. But the government is now in trouble for going too quickly. It has yet to publish the finalized version of the regulations, and airlines say that doesn’t leave them with enough time to comply with the changes ahead of the July 1 deadline They claim rushing the implementation of the new regulations may lead to increased costs, resulting in higher ticket prices for travellers. Unifor is concerned that those costs could impact job creation throughout the industry, or lead to job losses.

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