Telehealth platforms hope for a boost from Ontario’s new verification system

    The OnCall Health team. OnCall Health

    When Canada declared a pandemic last year, doctors shifted en masse to offering their services remotely. In Ontario, they were encouraged to use any platform they could—including Skype, FaceTime and Zoom—for virtual visits. 

    Roughly a year later, the province has created new guidelines for the types of telehealth services it suggests clinicians use to connect safely with patients, and a verification process for companies to prove their software meets privacy standards. But some of those companies worry they won’t find takers for their services until the province makes permanent doctors’ ability to bill for virtual consultations.

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