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MailChimp app pulled from Shopify store over data sharing disagreement

MailChimp is shutting down its popular integration with Shopify, the former said in a statement on Friday.

Atlanta-headquartered MailChimp said it asked Shopify to remove its MailChimp for Shopify integration from the e-commerce platform’s app store over concerns that Shopify’s updated partner terms of service “jeopardize our users’ privacy and require us to hand over customer data acquired outside of Shopify.”

MailChimp said the data-sharing provisions of the new terms are set to take effect on May 12, and that it had been working with Shopify “for months” on the issue. It also said that the rules “make it clear that Shopify wants to control which providers their partners work with and how they conduct their business.”

The MailChimp for Shopify app is no longer available in the Shopify App Store, Shopify said in a statement posted to its website. The e-commerce platform said it had growing concerns over the past 18 months about Mailchimp’s “poor merchant experience and their refusal to respect” Shopify’s partner agreement.

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