MailChimp app pulled from Shopify store over data sharing disagreement

MailChimp is shutting down its popular integration with Shopify, the former said in a statement on Friday.

Atlanta-headquartered MailChimp said it asked Shopify to remove its MailChimp for Shopify integration from the e-commerce platform’s app store over concerns that Shopify’s updated partner terms of service “jeopardize our users’ privacy and require us to hand over customer data acquired outside of Shopify.”

MailChimp said the data-sharing provisions of the new terms are set to take effect on May 12, and that it had been working with Shopify “for months” on the issue. It also said that the rules “make it clear that Shopify wants to control which providers their partners work with and how they conduct their business.”

The MailChimp for Shopify app is no longer available in the Shopify App Store, Shopify said in a statement posted to its website. The e-commerce platform said it had growing concerns over the past 18 months about Mailchimp’s “poor merchant experience and their refusal to respect” Shopify’s partner agreement.

    Join now to start reading premium, award-winning journalism.

    By entering your e-mail you consent to receiving commercial electronic messages from The Logic Inc. containing news, updates, offers or promotions about The Logic Inc.’s products and services. You can withdraw your consent at anytime. Please refer to our privacy policy or contact us for more details.
    Already a subscriber?

    In-depth, agenda-setting reporting

    Great journalism delivered straight to your inbox.


    Wealthsimple launches ETF to track green bonds

    Zymeworks shares fall as new CEO to lay off one-quarter of staff

    Liberals should be ‘very careful’ about increasing home buyers’ purchasing power: CMHC head

    Best business newsletter in Canada

    Get up to speed in minutes with insights and analysis on the most important stories of the day, every weekday.

    Exclusive events

    See the bigger picture with reporters and industry experts in subscriber-exclusive events.

    Membership in The Logic Council

    Membership provides access to our popular Slack channel, participation in subscriber surveys and invitations to exclusive events with our journalists and special guests.

    Canada's most influential executives and policymakers are reading The Logic

    • CPP Investments
    • Sun Life Financial
    • C100
    • Amazon
    • Telus
    • Mastercard
    • bdc
    • Shopify
    • Rogers
    • RBC
    • General Motors
    • MaRS
    • Government of Canada
    • Uber
    • Loblaw Companies Limited