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Briefing

Indigo ransomware attack led to lower Q1 sales

The book and lifestyle retailer said quarterly sales dropped by 12 per cent, or $25.4 million, year over year as the February attack resulted in issues with replenishing inventory and search-engine optimization. The SEO troubles led to less online traffic and a weaker online presence. (The Logic)

Briefing

Indigo ransomware attack led to lower Q1 sales

By Aleksandra Sagan
Aug 11, 2023
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The book and lifestyle retailer said quarterly sales dropped by 12 per cent, or $25.4 million, year over year as the February attack resulted in issues with replenishing inventory and search-engine optimization. The SEO troubles led to less online traffic and a weaker online presence. (The Logic)

Talking point: The ransomware attack took Indigo’s website offline and temporarily prevented it from taking in-store payments. It exposed some current and former employees’ personal data, while a small number of workers’ information on medical leaves, immigration applications and other sensitive human-resources matters was breached. Since the attack, founder Heather Reisman announced she would retire as executive chair and director later this month. The company simultaneously announced four board members were resigning, with one citing a “loss of confidence in board leadership” and “mistreatment.”

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