Google’s AI Overviews feature “forces traffic to remain on Google, eliminating the need to go to third-party content source sites,” Chegg CEO Nathan Schultz said on an earnings call Monday. The educational technology firm also launched a strategic review and has hired Goldman Sachs to consider its options, which could include going private or a sale of its business. (The Logic)
Talking point: The Santa Clara, Calif.-based firm says Google’s query-answering feature lets browsers read educational content on the results page of a search rather than clicking through to a site, causing Chegg’s traffic from non-subscribers to drop 49 per cent in January. It’s suing the tech giant in a U.S. district court on antitrust grounds. Google spokesperson Jose Castaneda called Chegg’s claims “meritless,” and said its AI Overviews creates “new opportunities for content to be discovered” by making search more useful. Chegg, which on Monday reported a 24 per cent fall in fourth-quarter net revenue, has previously cited students’ use of ChatGPT to find answers as a drag on its growth.