The Logic has developed policies and procedures consistent with the Personal Information Protection and Electronic Documents Act (“PIPEDA”), and other relevant privacy laws.
Information The Logic Collects
a. Personal Information
Personal Information that The Logic collects includes, but is not limited to:
- Registration information, such as name, e-mail address, address, date of birth, usernames, passwords, phone numbers, mailing address, profession and job title;
- Billing and payment information, including credit card information and bank account details;
- Device information
- IP address;
- Geo-location information;
- Any other Personal Information that You may provide when You use the Services, or when you contact The Logic with questions and/or inquiries;
- Technical support records;
- Service requests and inquiries; and
- Any information that The Logic collects from You that is intended to improve and personalize The Logic’s Services.
b. Non-Personal Information
Please note that Personal Information does not include information that is aggregated or anonymized in such a manner that it cannot be connected to You or any of other Users. Such information by itself or together cannot be tracked to a specific individual’s Personal Information.
How does The Logic use Personal Information?
The Logic collects Personal Information for the following purposes:
- to provide Services to You and other Users;
- to facilitate transactions between You and The Logic;
- to establish and maintain responsible commercial relations with You;
- to communicate with You in order to provide the Service;
- to permit The Logic’s payment providers, currently Braintree, Moneris and Interac, to provide payment services;
- to respond to any correspondence You may direct to The Logic;
- to understand The Logic’s Users’ needs and preferences;
- to enforce The Logic’s Terms of Service;
- to provide You with Service or administrative messages;
- to meet legal and regulatory requirements;
- to prevent, detect and mitigate illegal, fraudulent, or counterfeit activities;
- to improve the Services; and
- or any other reasonable purposes for which You may have provided Your express consent or in which Your consent can be reasonably implied.
The Logic uses NPI in an ongoing effort to better understand and serve the Users of The Logic’s Services, including to provide the Services and to improve the content and functionality of the Services.
For instance, The Logic uses NPI to monitor traffic and to collect statistical data.
The NPI collected is used to monitor traffic, provide the Services, and conduct internal research on The Logic’s Users’ to better understand and serve them, including Users’ size, usage patterns, demographics, interests and behaviors.
The Services may automatically receive and store certain types of information about Users’ use of the Services and their devices, including IP address, browser type, web pages viewed, date and time, device unique identifier, mobile network information, mobile stored information and files, and device phone number, as well as how users interact with The Logic.
In addition, The Logic uses different types of technology to collect this information, such as log files, embedded scripts, cookies, web beacons, and pixel tags.
You may disable cookies using Your browser’s settings. Please consult Your browser’s help function for information on how to disable cookies.
You may opt-out of Google Analytics by clicking here.
Note that if You disable cookies, certain features of The Logic’s Services may not function to their fullest potential.
The Logic respects Your privacy and, unless otherwise required by law, The Logic will not collect, use or disclose Your Personal Information without Your prior consent. Your consent may be expressed or implied. You may expressly give Your consent in writing, verbally or through any electronic means. In certain circumstances, Your consent may be implied by Your actions. For example, providing The Logic Personal Information to register for The Logic’s Services is implied consent to use such information to provide You the associated Services.
Where appropriate, The Logic will generally seek consent for the use or disclosure of the information at the time of collection. In certain circumstances, consent with respect to use or disclosure may be sought after the information has been collected but before use (for example, when The Logic wants to use information for a purpose other than those identified above). In obtaining consent, The Logic will use reasonable efforts to ensure that a customer is advised of the identified purposes for which Personal Information collected will be used or disclosed.
The form of consent sought by The Logic may vary, depending upon the circumstances and type of information disclosed. In determining the appropriate form of consent, The Logic shall take into account the sensitivity of the Personal Information and the reasonable expectations of The Logic’s Users. The Logic will seek express consent when the information is likely to be considered sensitive. Implied consent will generally be appropriate where the information is less sensitive.
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. In order to withdraw consent, You must provide notice to The Logic in writing.
Limiting Use, Disclosure and Retention
In the event Your Personal Information is disclosed to a third party pursuant to a business transaction, The Logic will ensure that it has entered into an agreement under which the collection, use and disclosure of the information is related to those purposes that relate to the transaction.
Subject to the foregoing, only The Logic’s and The Logic’s Affiliates’ employees with a business need to know, or whose duties reasonably so require, are granted access to Personal Information about The Logic’s Users. All such employees will be required as a condition of employment to contractually respect the confidentiality of The Logic’s Users’ Personal Information.
The Logic will retain Personal Information for only as long as required to fulfill the identified purposes or as required by law. Personal Information that is no longer required to fulfill the identified purposes will be destroyed, erased or made anonymous according to the guidelines and procedures established by The Logic.
The Logic will disclose Personal Information without Your knowledge or consent if The Logic receives an order, subpoena, warrant or other legal requirement issued by a court, tribunal, regulator or other person with jurisdiction to compel disclosure of Your Personal Information. If The Logic receives a written request from a police officer or other law enforcement agency with authority to request access to Your Personal Information in the course of an actual or potential investigation into a breach of a law, The Logic’s policy is to provide the requested information.
Links to Other Services
You may be able to access third-party websites and services through links available on The Logic’s Services.
You may create links between The Logic’s Services and social media online services. If You do so, The Logic may be able to publish updates about The Logic’s Services to Your social media service accounts through the links that You establish. You may terminate those links at any time by modifying Your social network account.
Storage Outside of Canada
Your Personal Information will not be used or stored by The Logic or The Logic’s service providers outside of Canada. The Logic requires that The Logic’s service providers safeguard Your Personal Information.
Children and Minors
The Logic’s Services are not directed to children under the age of 13 years. The Logic will not knowingly collect Personal Information about a child under the age of 13. The Logic does not allow minors (persons who are under the age of majority in their place of residence) to make purchases.
How can I Access my Personal Information?
Upon request, The Logic will provide You information regarding the existence, use and disclosure of Your Personal Information and You will be given access to that information. The Logic will respond to an application for individual access to Personal Information within a reasonable time and at minimal or no cost to the individual. You may challenge the accuracy and completeness of the information and have it amended as appropriate.
NOTE: In certain circumstances, The Logic may not be able to provide access to all of Your Personal Information that it holds. Exceptions may include information that is prohibitively costly to provide, information that contains references to other individuals, information that cannot be disclosed for legal, security or commercial proprietary reasons, or information that is subject to solicitor-client or litigation privilege. The Logic will provide the reasons for denying access upon request.
The Logic protects Your Personal Information by security safeguards appropriate to the sensitivity of the information. The Logic will protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.
The Logic’s methods of protection include:
- Physical measures, such as filing cabinets which are kept locked when not in use and restricted access, both to The Logic’s place of business in general and to internal offices as well;
- Organization measures, such as security clearances and limited access on a need to know basis; and
- Technological measures, such as the use of passwords, firewalls and encryption.
Inquiries; Challenging Compliance
The Privacy Officer will respond to all such inquiries or complaints within 14 business days of receipt. The Privacy Officer will make reasonable efforts to resolve all such complaints within 30 days of receipt of the initial complaint. If The Logic finds a complaint to be justified, it will take appropriate measures, including, if necessary, amending its policies and procedures.
For more information, please contact The Logic’s Privacy Office as follows:
E-mail: [email protected]
The Logic Inc.
20 Bloor St East
PO Box 75092