StubHub to pay $1.3-million fine following Canadian Competition Bureau pricing investigation


The ticket-reselling marketplace and its Canadian subsidiary have also agreed to include mandatory charges in all its advertised ticket costs and set up a compliance program. The antitrust watchdog said StubHub’s displayed rates were misleading, despite its system of optional filters to show additional fees and disclosing them closer to checkout. (The Logic)

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Talking point: Ticketmaster reached a similar $4.5-million deal in June 2019, though in that instance, the agency took the firm to the Competition Tribunal. Regulators in the U.S. and Canada are subjecting the online billet-retail space to scrutiny in part because it’s such a consolidated market. Ticketmaster dominates the business of direct listings, while StubHub leads the resale space. The House of Commons heritage committee recently studied a different set of deceptive practices, recommending in June 2019 that the government ban scalper bots and require secondary-market sites disclose that they don’t represent the venue or event organizers.