The ticket-reselling marketplace and its Canadian subsidiary have also agreed to include mandatory charges in all its advertised ticket costs and set up a compliance program. The antitrust watchdog said StubHub’s displayed rates were misleading, despite its system of optional filters to show additional fees and disclosing them closer to checkout. (The Logic)
Talking point: Ticketmaster reached a similar $4.5-million deal in June 2019, though in that instance, the agency took the firm to the Competition Tribunal. Regulators in the U.S. and Canada are subjecting the online billet-retail space to scrutiny in part because it’s such a consolidated market. Ticketmaster dominates the business of direct listings, while StubHub leads the resale space. The House of Commons heritage committee recently studied a different set of deceptive practices, recommending in June 2019 that the government ban scalper bots and require secondary-market sites disclose that they don’t represent the venue or event organizers.