A division of the Communications Security Establishment (CSE), the intelligence agency, established the 24/7 service ahead of the October 2019 federal election. It is staffed by operators who “have an awareness” of ministers’ online presences, as well as access to department staff, House of Commons and online service providers, to freeze or retake control of email and social media accounts, according to a cabinet circular. (The Canadian Press)
Talking point: The CSE said it can’t divulge specific incidents reported via the hotline, but said the service was “used effectively” by ministers and political parties—who also had temporary access—during the election campaign. Government ministers in Israel, Cambodia and the Indian state of Uttarakhand have all reported losing access to email or social media accounts in high-profile incidents in recent years. Canadian cabinet members have yet to claim any such hacks, meaning they’re still responsible for what they’re tweeting.