The company will review the accuracy of the seven million properties listed on its site, and make it easier for guests and hosts to report problems and receive reimbursements. (New York Times)
Talking point: The San Francisco-based accommodation-listings behemoth has been on the defensive after an October 31 shooting at an Airbnb-listed property in California that left five people dead. A recent Vice News investigation revealed that scammers were using the site to direct unsuspecting users to inferior properties. This 13-month review is meant to bolster trust in the company, which aims to go public next year. Airbnb also faces challenges beyond the quality of its listings. Governments and groups in numerous cities have come out against the site, saying short-term rentals harm the social fabric of neighbourhoods, starve markets of affordable housing and are a drain on tax revenues.